Privacy Policy

For data protection purposes, the commercial operator responsible for customer data is:

Ventuxia Media Limited
Company No. 12809023
Registered in England & Wales

Registered Office:
Unit 13, Freeland Park,
Wareham Road,
Lytchett Matravers,
Poole,
England,
BH16 6SA

Email: paradisestablesacademy@gmail.com

• name
• email address
• billing and contact information
• purchase and transaction information
• Academy / member account information
• support communications
• course and tool usage information where available
• technical information such as IP address, browser and device data
• marketing preferences
• cookie and analytics data

We do not normally receive or store your full payment-card details. Payments are handled by the payment providers made available at checkout.

• to process purchases
• to provide Academy access
• to manage member accounts
• to provide customer support
• to administer community access
• to send transactional and service emails
• to provide marketing where permitted
• to improve the Academy and website
• to prevent fraud or misuse
• to meet legal and accounting obligations

Information may be processed because:

• it is necessary to perform the purchase contract
• the business has legal obligations to meet
• we have legitimate interests in running and improving the Academy
• consent has been given, where consent is required

We may use trusted third-party providers for functions such as payments, website hosting, course hosting, email delivery, analytics, advertising, customer support and member tools.

They may process information only to the extent required to provide those services or as otherwise permitted by law.

Some service providers may process information outside the United Kingdom.

Where required, appropriate safeguards are used for international transfers of personal information.

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing Academy access, handling support, maintaining transaction records and meeting legal, tax and accounting obligations.

Depending on the law that applies to you, you may have the right to:

• access your data
• correct your data
• request deletion
• restrict or object to processing
• receive portable data
• withdraw consent
• complain to a data protection authority

In the UK, you can also raise concerns with the Information Commissioner’s Office.

You can unsubscribe from promotional emails using the unsubscribe link provided in those emails or by contacting us.

Service and transaction emails relating to a purchase or member account may still be sent where necessary.

How cookies and similar technologies may be used is explained in our Cookie Policy.

Questions about this Privacy Policy can be sent to paradisestablesacademy@gmail.com. We aim to respond within 48 hours.