Refund & Cancellation Policy

The Academy is designed to be accessible immediately after purchase.

Before immediate digital supply begins, where required by law, you will be asked to:

• expressly request immediate access; and
• acknowledge that once digital supply begins you lose the statutory 14-day cancellation right in respect of that digital content.

Once digital Academy access has begun following the required consent and acknowledgement, we do not offer refunds simply because you change your mind, decide not to complete the Academy, do not use the material, or later decide the product is not suitable for you.

This policy does not remove rights that cannot legally be excluded.

If digital content is faulty, misdescribed, inaccessible because of a problem we are responsible for, or otherwise fails to meet statutory requirements, please contact us and we will handle the matter in accordance with applicable consumer law.

Some Academy benefits may include service elements such as community access or support.

Where mandatory consumer cancellation rights apply differently to a service element, those rights remain unaffected.

Where permitted by law, if you expressly request a service to begin during a statutory cancellation period and later cancel while that right still applies, you may be responsible for a proportionate amount reflecting the service already supplied.

If you experience a technical access problem, contact us first so we can correct it.

A temporary technical issue does not automatically create a right to a refund where the issue can reasonably be resolved.

If you believe you have been charged twice or charged an incorrect amount, contact us as soon as possible and we will investigate.

Email: paradisestablesacademy@gmail.com

Please include the name and email address used for your purchase and, where available, your order details.

We aim to respond within 48 hours.